I've been waiting over a month for Anthropic support to respond

Anthropic's lack of responsive support has left users frustrated, with one individual waiting over a month for a response. This delay highlights a significant gap in the company's customer service, sparking concerns about its ability to address user issues promptly. The situation underscores the need for improved support infrastructure to maintain user trust and satisfaction.

guid

https://news.ycombinator.com/item?id=47693679

source_url

https://nickvecchioni.github.io/thoughts/2026/04/08/anthropic-support-doesnt-exist/

author_name

nickvec

id: 1616
uid: RragB
insdate: 2026-04-08 20:05:23
title: I've been waiting over a month for Anthropic support to respond
additional: Anthropic's lack of responsive support has left users frustrated, with one individual waiting over a month for a response. This delay highlights a significant gap in the company's customer service, sparking concerns about its ability to address user issues promptly. The situation underscores the need for improved support infrastructure to maintain user trust and satisfaction.
category: Hacker News
md5:
guid: https://news.ycombinator.com/item?id=47693679
source_url: https://nickvecchioni.github.io/thoughts/2026/04/08/anthropic-support-doesnt-exist/
updated:
image:
author_name: nickvec
author_link:
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