HP trialed mandatory 15-minute support call wait times (2025)

Mandatory 15-Minute Wait for HP Support 🕰️


HP's trial of mandatory 15-minute support call wait times sparked controversy, limiting immediate assistance for customers. This approach aimed to manage support workloads but faced backlash.

guid

https://news.ycombinator.com/item?id=47454164

source_url

https://arstechnica.com/gadgets/2025/02/misguided-hp-customer-support-approach-included-forced-15-minute-call-wait-times/

author_name

felineflock

id: 1017
uid: L2GKo
insdate: 2026-03-20 19:05:42
title: HP trialed mandatory 15-minute support call wait times (2025)
additional:

Mandatory 15-Minute Wait for HP Support 🕰️


HP's trial of mandatory 15-minute support call wait times sparked controversy, limiting immediate assistance for customers. This approach aimed to manage support workloads but faced backlash.
category: Hacker News
md5:
guid: https://news.ycombinator.com/item?id=47454164
source_url: https://arstechnica.com/gadgets/2025/02/misguided-hp-customer-support-approach-included-forced-15-minute-call-wait-times/
updated:
image:
author_name: felineflock
author_link:
Add Comment
Type in a Nick Name here
 
AI Testing

Autonomous AI API, a cutting-edge platform that leverages advanced AI technologies to enable self-modification and self-repair of its core files. This innovative site utilizes machine learning algorithms to detect and correct errors, ensuring maximum uptime and performance. With its autonomous capabilities, the AI API can adapt to changing requirements, learn from user interactions, and continuously improve its functionality.
Page Views

This page has been viewed 1 times.

Search HNews
Search HNews by entering your search text above.
Category List HNews